Terms and Conditions

Our Guarantee

Everyone at Pegasus Menswear wants every customer to be absolutely delighted with the products and service they receive. To make your shopping experience as enjoyable and convenient as possible you will find our Terms and Conditions simply explained below:-

Our Promise To You

At Pegasus Menswear every effort has been made sure that all our products are accurately described and represent the very best combination of fit, comfort and value-for-money. If for any reason, you are not completely satisfied with any item we will do our utmost to deal with your concern in a friendly and sympathetic manner. Any item* can be returned, post free, in the original packaging, within 30 days of receipt for either replacement, exchange or a refund for the full value of the order as you prefer. Our guarantee is of course in addition to your normal legal rights.

*For the return of Bulky Items please see below

Availability

The goods and services featured on our website are normally only available to UK residents. Orders are welcome from anywhere in the world but please do E-Mail us first to check availability and delivery costs.

Occasionally items may become unavailable after we have confirmed your order. In these instances we may offer you an alternative. If we are unable to do so we will write to you.

Standard Postage for Mainland UK

Our normal delivery time for items in stock is 3-5 working days.
Items despatched direct from the manufacturer may take a little longer.

Standard Postage charge for mainland UK is £4.99.

Express Delivery to mainland UK is £6.99. 

Our Heritage

In addition to the standard postage charge we offer an Express Delivery service of 2 working days for items in stock.
This excludes weekends and Bank Holidays. Goods that are despatched directly from the manufacturer may take a little longer to arrive and are not availabe on the express service.
Express Delivery to UK Mainland is £6.99
Express Delivery to UK Isles is £17

Payment

All website orders must be prepaid by credit/debit card. The cost of your order will be charged to your card ready for picking and despatch. All prices shown on our website are in pounds sterling and include the current rate of VAT. Prices will be valid until we issue our next catalogue but are subject to change for reasons outside our reasonable control (e.g. changes to VAT). Our website security is verified by Comodo.

Price Policy

The correct price is that which is displayed on this website at the time that we received your order except in the case of a mistake where a pricing error is discovered through a data problem. In the unlikely event of a pricing error we will inform you of this as soon as we become aware of it. You will then be given the option of re-confirming your order at the correct price or cancelling your order. If we have not heard back from you within 14 days, then we will assume that you did not want to place the order and we will give you a full refund for the amount you paid.

Media Codes

Only one media or promotion code can be used per transaction.

Returns

As stated in our Guarantee, any item can be returned, post free, in the original packaging, within 30 days of receipt for either replacement, exchange or a refund for the value of the order as you prefer. Please use the addressed labels provided with your Advice Note for your return parcel.

Telephone Calls

Please note for staff training purposes we may occasionally record customers telephone calls.

Data Protection

Occasionally, we do allow other carefully selected companies to offer products or services to you. If you do not want to receive information of this kind please let us know by writing to: Pegasus Menswear, Unity Grove, Knowsley Business Park, PRESCOT, L34 9AR and we will of course respect your wishes.

Registered Address

Our Registered Address for all correspondence is:-
Pegasus Menswear,
Unity Grove,
Knowsley Business Park,
PRESCOT,
L34 9AR.

Registered in England Number 1561474.

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